Question 1

Corporate gifting

Accepted Answer

We can assist you in sending large orders to multiple addresses, just drop us an email and we’ll be happy to discuss the details with you.

Question 2

Do you offer gift wrapping?

Accepted Answer

Unfortunately we don’t offer gift wrapping. 
However we do offer gifting boxes that you can purchase with our bottles and they make for a great looking gift.
You can choose between our Oak Luxury Presentation Box and our elegant black Master of Malt Gift Box. Please add the bottle you would like to purchase to the basket first and then select the appropriate gift box at the checkout.

Question 3

Can I include a gift message with my order?

Accepted Answer

Absolutely and it is free of charge to do so! A gift note can be added as an accessory when reviewing your basket prior to checkout.
If you miss this step, just contact our customer service team and we can add a message in for you, as long as you get in touch before the order is dispatched.

Question 4

I am sending a gift, will you include an invoice with my order?

Accepted Answer

The vast majority of our orders are gifts, so we never include invoices unless specifically requested. However, if an order is being sent outside the UK then an invoice must be provided for Customs purposes, and this may be included on the outside of the box.
For gifts shipped internationally, the recipient may be liable for local Customs charges, so it’s worth checking in with them first.

Question 5

I don't know anything about spirits! Please can you help?

Accepted Answer

Absolutely!! We are more than happy to provide recommendations. Just contact us and provide as much information as possible about the gift you are looking for (who it is for, your budget, what they have liked in the past, what type of thing you are looking for etc) and we will come back with our expert suggestions.

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